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Professional Services

Terra Dotta Professional Services (TDPS) helps you get the most from your Terra Dotta software.  From creating customized reports to helping you administer your software, TDPS has solutions.  This page offers examples of the types of services we offer.  Please open a case or write to services@terradotta.com for more information or if you would like to request a cost estimate for a custom project.


 
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Visualizations

International offices need to present operational statistics to multiple institutional stakeholders in a clear and concise manner. Terra Dotta Visualizations help you by generating graphic representations of the data that already exist in your Terra Dotta software. They look great, tell your story simply and clearly, and are always ready to share. Terra Dotta offers a wide range of customizations with our Visualizations and also offers a Standard Visualization that is affordable and can be deployed quickly. 
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CUSTOM GRAPHICAL LAYOUT

Whether you're just getting started or it's time for an update, Terra Dotta's graphics team is ready to assist you in designing and implementing a custom layout.  Many clients look to emulate the design of other institutional webpages so that the Terra Dotta site blends in seamlessly with other institution pages.
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Credit Card Integration

Integrating a Terra Dotta site with one of our preferred payment gateway providers (TouchNet, PayPal Payflo Pro, or CashNet) will allow your office to accept credit card payments online.  Integrating the user application with the payment gateway creates a seamless end-user experience.  A credit card integration will allow both you and your applicants to receive immediate confirmation that the payment has been received.  
 
 
 

Software Training

If your staff could benefit from additional, personalized training, a Terra Dotta representative can provide onsite or webinar training ranging from one hour to a multi-day event.  All training is tailored to meet the needs of your office and may include any number of your staff.  View a sample Training Agenda.
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Terra Dotta Administrator Service

Terra Dotta's Administrator Service provides a a trained Terra Dotta software professional to augment your office staff.  A TD Administrator will perform the tasks you don't have time to complete.  This can include tasks from managing learning content to creating and editing brochures, questionnaires, queries, and reports to coaching and training your staff.  It's like having your own personal Terra Dotta guru.  The Administrator Service is sold in blocks of 10 or 20 hours per month on an annual basis.  Read More
 


 
 

Tune-Up Service

Do you wonder how you could better utilize Terra Dotta software for your everyday processes? The Tune-up Service provides a set of fresh, trained eyes to thoroughly review and evaluate your system usage, configuration, and procedures before preparing a detailed report.  The report will identify areas where you can improve efficiency and help you to adopt best practices.
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Hosting Services

Terra Dotta’s hosting services provide you the opportunity to securely host your data on Terra Dotta servers instead of your own campus. Hosting with Terra Dotta covers all infrastructure, maintenance, monitoring, security, and system administration, as well as the software licensing for the systems supporting the Terra Dotta application (i.e. Adobe ColdFusion, etc.) and upgrades for these products. Terra Dotta engineers can access your server right away and are familiar not only with the hardware, systems, and network, but also with the Terra Dotta application.
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Software and Systems Administration Consulting

Our support specialists have extensive experience with helping clients solve problems, create efficient workflow plans, and establish best practices. Consulting projects are designed based on client needs and are defined with specific goals and deliverables.

For clients with software installed on campus, Terra Dotta's trained system administrators and software engineers are available to help your IT staff with server configuration, software installation, and other systems-related needs.
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Custom Reports and Custom Programming

Even though Terra Dotta software is highly configurable, clients sometimes have the need for functionality, reports, and processes that are outside the standard feature set. Our development team is able to create custom programming to meet special needs. Knowledge project managers will help you specify your needs, assess feasibility, and manage your custom project through completion.
 


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